Privacybeleid

Privacybeleid

Last Updated: September 28, 2026

Welcome to hoyrelaxed.com (hereinafter referred to as “this Website” or “we/us/our”). This Privacy Policy explains how we collect, use, store, share, and protect the personal information you provide when using this Website and related services. Please read this Policy carefully. By using this Website or submitting information to us, you acknowledge that you have read, understood, and agree to all the terms of this Privacy Policy.

1. Data Controller

This Website is operated by Hoyrelaxed, located in Nan’an City, Quanzhou City, Fujian Province, China.
Address: No. 89, Xiamei West Road, Nan’an City, Quanzhou City, Fujian Province
Email: sales01@hoyrelaxed.com / sales02@hoyrelaxed.com
Tel: 86-18359451975 / 86-13123011980

2. Information We Collect

We may collect the following types of information:

(1) Information You Voluntarily Provide
When you contact us through inquiry forms, contact forms, email, WhatsApp, or other means on this Website, we may collect:

  • Naam
  • Company name
  • Email address
  • Phone number
  • Country/region
  • Inquiry content, product requirements, messages, and other business-related information

(2) Automatically Collected Information
When you visit this Website, we may automatically collect the following through cookies, server logs, and similar technologies:

  • IP address
  • Browser type and version
  • Device information
  • Access time, pages viewed, time spent on pages
  • Referring URL and other usage data

(3) Other Information
If you establish a business relationship with us (OEM/ODM, wholesale, etc.), we may collect necessary information related to orders, logistics, and payment as required for business purposes.

We do not knowingly collect personal information from children under the age of 16.

3. Purposes of Using Information

We use the collected information primarily for the following purposes:

  • Responding to your inquiries and providing product quotations and customization services
  • Processing orders, arranging production, and logistics
  • Improving website functionality and user experience
  • Conducting necessary business communications and customer service
  • Complying with applicable laws and regulations
  • Sending product updates or marketing information (with your consent; you may unsubscribe at any time)

We only use your personal information to the extent necessary to achieve the above purposes and will not use it for purposes unrelated to the original intent.

4. Cookies and Similar Technologies

This Website may use cookies and similar technologies to recognize your browser, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings. Disabling cookies may affect the normal use of certain website functions.

5. Sharing and Disclosure of Information

We do not sell your personal information. We only share information in the following circumstances:

  • With your explicit consent
  • With trusted third-party service providers (such as logistics, payment, or website hosting providers) as necessary to complete business operations, and requiring them to maintain strict confidentiality
  • When required by laws, regulations, court orders, or government requests
  • In the event of a company merger, acquisition, or asset transfer, transferring information to the relevant parties (and notifying you)

6. Storage and Security of Information

We implement reasonable technical and administrative measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. Information is primarily stored within China. If cross-border transfer is required, we will take necessary protective measures in accordance with applicable laws.

We retain your information only for the period necessary to achieve the purposes of collection, unless a longer retention period is required by law.

7. Your Rights

Under the Personal Information Protection Law of the People’s Republic of China and other applicable laws, you have the right to:

  • Access and obtain a copy of your personal information
  • Correct or supplement inaccurate information
  • Request deletion of your personal information (under legally prescribed conditions)
  • Withdraw your consent (without affecting the processing based on consent prior to withdrawal)
  • Request an explanation of our processing rules

To exercise the above rights, please contact us using the contact details at the end of this Policy. We will respond within a reasonable timeframe.

8. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites. We recommend that you read the privacy policies of any third-party websites you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated Policy will be posted on this page with the revision date indicated. For material changes, we will notify you through website announcements or other appropriate means. Please review this Policy periodically.

10. Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy or the processing of personal information, please contact us through the following means:

Hoyrelaxed
Address: No. 89, Xiamei West Road, Nan’an City, Quanzhou City, Fujian Province
Email: sales01@hoyrelaxed.com / sales02@hoyrelaxed.com
Tel: 86-18359451975 / 86-13123011980

We will handle your request as promptly as possible.

Thank you for your trust and support of Hoyrelaxed.